Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor necessary for entering into a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as nothing else is stated for the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
SERVER LOG FILES
You can visit our website without providing any personal information. Each time our website is accessed, usage data is transmitted by your internet browser to us or to our web host/IT service provider and stored in log data, known as server log files. This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. Processing takes place on the basis of Art. 6 para. 1 lit. f GDPR from the legitimate interest in ensuring smooth operation of our website and improving our offering.
ZOHO CRM
Contact requests submitted via Zoho Forms are transferred to Zoho CRM for structured processing and documentation and are further processed there.
Legal bases
Processing takes place, depending on the content and purpose of your request, on the following legal bases:
Art. 6 para. 1 lit. b GDPR, insofar as your request is aimed at initiating or carrying out a contractual relationship or is necessary for this purpose
Art. 6 para. 1 lit. f GDPR (legitimate interest), insofar as we process requests efficiently, document communication, and ensure the IT security/stability of providing the form
Recipients / processing on our behalf
Zoho is used as a service provider and processes the data on our behalf. We have concluded a data processing agreement with Zoho. Internally, only the departments that need the content of your request for processing receive access.
Transfer to third countries
Depending on the technical configuration and server locations, data processing outside the European Economic Area (EEA) cannot be ruled out. For transfers to third countries, we ensure an adequate level of data protection through suitable safeguards, such as EU Standard Contractual Clauses, and take additional protective measures into account where necessary.
Storage period
We store the data submitted via Zoho Forms only for as long as necessary to process your request. The data is then deleted unless statutory retention obligations prevent deletion or further storage is required to assert, exercise, or defend legal claims.
Objection
Where processing is based on Art. 6 para. 1 lit. f GDPR, you may object to the processing at any time on grounds relating to your particular situation.
Further information about data protection at Zoho can be found in Zoho’s privacy policy and in its GDPR/DPA information:
https://www.zoho.com/privacy.html
https://www.zoho.com/gdpr.html
CUSTOMER ACCOUNT
When you open a customer account, we collect your personal data to the extent specified there. Data processing serves to improve your shopping experience and simplify order processing. Processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before withdrawal. Your customer account will then be deleted.
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and handle your requests. Providing the data is necessary for entering into the contract. Failure to provide it means that no contract can be concluded. Processing takes place on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data is transferred to our production partners, shipping companies, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe legal requirements. The scope of data transfer is limited to a minimum.
COOKIES
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored in the user’s operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again. We use cookies to make our website more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser after a page change and offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser be recognized again after a page change.
We also use cookies on our website for the purpose of analyzing the browsing behavior of visitors to our website.
In addition, we use cookies for the purpose of addressing website visitors later on other websites with interest-based, targeted advertising.
Processing takes place on the basis of Section 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR from the legitimate interest in the purposes stated above.
The data collected from you in this way is pseudonymized by technical measures. It is therefore no longer possible to associate the data with you personally. The data is not stored together with other personal data relating to you.
You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. Please note, however, that you may then not be able to use all functions of this website in full.
You can find out how to manage cookies in the most important browsers, including deactivation, via the following links:
On our website, we use social plug-ins from the LinkedIn social network of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The social plug-ins may be feeds, sharing content, or links to our LinkedIn page. The social plug-ins are clearly marked with the well-known LinkedIn logo and allow, for example, interesting content to be shared directly via our website.
For the European Economic Area and Switzerland, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin, is responsible for data processing. By integrating such plug-ins, data may be sent to LinkedIn, stored there, and processed.
USE OF THE META PIXEL (formerly Facebook Pixel)
We run advertising campaigns on Facebook and Instagram. In this context, we have integrated the "Meta Pixel" into our website.
The Meta Pixel enables us to:
measure the effectiveness of our advertising campaigns on Facebook,
show ads on Facebook and Instagram again to visitors to our website (retargeting),
personalize ads based on previously visited pages or products.
The pixel is provided by Meta Platforms Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
During your visit to our website, the following data, among other things, may be transmitted to Meta:
visited pages or accessed URLs
achievement of defined goals on the website, such as contact requests or calendar registrations
data relating to your internet connection, such as the IP address
technical information such as browser type, device, and screen resolution
a randomly generated user identifier
a randomly generated ad-click identifier if you reached our website through an advertisement
No personal data such as your name, address, or contact details is transmitted to Meta.
This data may also be transmitted to Meta servers in the United States.
Meta stores cookies in your web browser for a period of up to one year from your last visit. These cookies contain a randomly generated user identifier that enables you to be recognized during future visits to our website. If you are logged in to Meta platforms such as Facebook or Instagram, Meta may also associate your visit with your user account.
If you do not agree to this data processing, you can prevent it by installing an add-on to block trackers in your browser or by rejecting cookies via our cookie settings dialog.
USE OF GOOGLE ANALYTICS
We use the Google Analytics web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. Data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services relating to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Google Analytics uses cookies that enable analysis of website use. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address is shortened by Google beforehand within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision of the European Commission exists for data transfers to the USA. Processing takes place on the basis of Art. 6 para. 1 lit. f GDPR from the legitimate interest in designing the website in a needs-based and targeted manner. You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
You can reject the use of cookies by selecting the appropriate setting in your browser. Please note, however, that in this case you may not be able to use all functions of this website in full. You can also prevent the collection of the data generated by the cookie and related to your use of the website, including your IP address, by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link:
[https://tools.google.com/dlpage/gaoptout?hl=de]
To prevent collection by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. For this to be fully effective, you must carry out the opt-out on all systems and devices used. If you click here, the opt-out cookie is set: Disable Google Analytics.
Further information on the terms of use and data protection can be found at:
https://www.google.com/analytics/terms/de.html or
https://www.google.de/intl/de/policies/
USE OF LEADINFO
We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This service recognizes company visits to our website based on IP addresses and shows us publicly available information such as company names or addresses.
When you visit our website, Leadinfo can trace the IP address and compare it with data from publicly accessible sources. This gives us an overview of which companies visit our website. The data collected and transmitted to us is primarily B2B data. However, since personal data of natural persons may also be collected and transmitted in individual cases, we also inform you about this service. Leadinfo also sets two first-party cookies to evaluate usage behavior on our website.
Processing takes place on the basis of Art. 6 para. 1 lit. f GDPR from the legitimate interest in analyzing, optimizing, and economically operating our offering. You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
We have concluded a data processing agreement with Leadinfo.
If you would like to deactivate data collection by Leadinfo, you can opt out using the following link; in this case, your data will no longer be collected by Leadinfo in the future:
After complete contract processing, the data is initially stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial-law retention periods, and is then deleted after expiry of the period unless you have consented to further processing and use.
RIGHTS OF THE DATA SUBJECT
If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, rectification, deletion, restriction of processing, and data portability.
In addition, you have the right to object to processing based on Art. 6 para. 1 lit. f GDPR and to processing for direct marketing purposes under Art. 21 para. 1 GDPR.
Contact us if needed. You can find the contact details in our legal notice.
RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY
Under Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
RIGHT TO OBJECT
If the processing of personal data listed here is based on our legitimate interest under Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
After an objection has been made, processing of the affected data will cease unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.
If personal data is processed for direct marketing purposes, you may object to this processing at any time by notifying us.
After an objection has been made, we will no longer process the affected data for direct marketing purposes.
